Saturday, August 3, 2013

PHILHEALTH - ON REGISTERING AND REPORTING EMPLOYEES

Philhealth is one of the government mandatory benefits in the Philippines. It aims to provide medical assistance to nearly the entire population. It caters the five patient groups as : the workers; the Retirees; the OFWs; the indigents ; and the Non-poor and others.
Benefits package are the same for each group except for indigents and the OFWs who have additional outpatient primary care benefits.
Let’s leave it at that and now continue with the write-up on the formal sector since HR works for the  employed.
PHILHEALTH REGISTRATION FOR NEWLY HIRED AND EXISTING EMPLOYEES WITHOUT PIN YET
  • Get a Philhealth Member Registration Form from the HR Department and fill it up.
  • Attach the supporting documents for qualified dependents as: birth certificate for children and the marriage contract for spouse.
  • Submit to HR Department. Better to have a receiving copies of your evidence in doing follow-ups.
  • HR Department will then forward it to Philhealth office together with ER2 Form or Report of Employee Members.
  • Then, Philhealth will send the Philhealth ID card and a copy of the Member Data Record to the member through his employer or the HR Department.
HR Department should be organized in keeping up this files of the employees since they are designated as the custodian.
PHILHEALTH FOR NEWLY HIRED EMPLOYEES WITH PIN
For newly-hired with PIN , he/she just have to report his PIN to the employer to indicate the same in ER2.
HR TO REPORT NEW AND SEPARATED EMPLOYEES TO PHILHEALTH
HR must be responsible enough to report the employees to Philhealth to ensure that they can get due benefits especially in times of need.
Newly – hired employees must be reported using the ER2 Form . Reporting must be done within 30 days of hiring date.
Separated employees must be reported using RF1 within 30 days from date of separation from the office.


Sunday, July 28, 2013

LOW COST "PERKS" THAT HELP ATTRACT EMPLOYEES

When we ask an applicant in the interview on how much salary is he currently receiving, you may hear this response, “ I am receiving this ____________ amount as a basic salary plus other perks. If you would come to dig with it deeper, you would agree with me. Most of the times, there is no difference with the salary offerings of different companies but with the other benefits that they can offer? – It is really what makes them different. And it is that “other perks” which attract most of the applicants.

Below are some of the less expensive perks we can offer the employees:
1. Flexible time – it all depends on the kind of industry that we are in. If you found out that employees find it hard to make it on time at 7 am, then probably, it is too early for him and he can’t cope up with it. If said employee is of one of the potential talents and his position is considered as one of the hard-to-fill in, then it’s time to make a way I order to make him fit for the job. Consider adjusting his reporting time but be sure to make it 8 hours as required by the policy and the law.

2. Free Lunch – To foster teamwork and happiness in the workplace by way of celebration, why not offer a free even just once a week or once a month. This could be done along with the celebration of those who have birthdays for the month.


3. Pick and Drop – Free transportation can free the employees from worrying with everyday traffic and stress from commuting.

4. Gym Facilities – it is just a one-time investment which we can offer to employees. Make this sports or strengthening and healthy activities free for all employees during non-working hours and on weekends.



5. Libraries for leisure and learnings – encourage reading habits and learning sessions with the employees in order to make them at home even when they are at work.

6. Organize a family day – This will bring the employees including their families closer to the organization.
7. Livelihood Projects – This will interest old employees even the young ones who wants to be productive outside their works.

8. Summer Hours or Summer Days – Aside from the regular teambuildings during summer, give “one Friday” free for all employees. This to give them time with their family for their scheduled outings or summer escapades.


9. Free Chair Massage – Again, this is a “one time” investment which will benefit the employees to ease their back pains from sitting for just around 5 minutes. After that, they can go back to work with the feeling of comfort and relax.

10. Free snacks – Fill the kitchen or the pantry area with fruits, biscuits,  juice, coffee or milk. This will take out the employees from the burden of buying small time snacks and at the same time, it would reduce the office time spent outside the office by buying in the nearby convenience store.

Those are just a few of the perks that would attract talents and helped in retaining them. How about you? Any sharing on unique ideas that would help retain talented employees?

Saturday, July 27, 2013

HUMAN RESOURCE MANAGEMENT – a Thankless Job

Human Resource Management is a very difficult job but is viewed as a thankless job. For one to love this job, you must really be interested and see its worth as a function in a company or organization. Getting into full understanding of its processes and its importance depend on ones interest and commitment to the job. I mentioned, it’s a thankless job for the reason that more often than not, no one ever notices or appreciate its importance and its contribution. They are always in a dilemma between employees and the management. But most important of all, they still retain their principle of fairness and professionalism despite any pressure.
HR professionals have different functions or oftentimes are groomed into different specialties. Seeing the job searches or job engines, there a lot of demand than supplies nowadays. Companies are now realizing the importance or significance of Human resources in the corporate world hence the need for more HR people to handle the tasks.


DIFFERENT HR PROFESSIONS THAT ARE PREVAILING IN THE MARKET TODAY
  1. Recruitment Officer / Talent Acquisition Officer
  2. Recruitment Specialist / Talent Acquisition Specialist
  3. Recruitment Manager /Talent Acquisition Manager
  4. HR Generalist
  5. HR Officer
  6. HR Specialist
  7. HR Manager
  8. HR Executive
  9. Timekeeper
  10. Payroll Specialist
  11. Payroll Officer
  12. Payroll Manager
  13. Employee Relations Officer
  14. Employee Relations Specialist
  15. Employee Relations Manager
  16. Training Officer
  17. Training Specialist
  18. Training Manager
  19. HR Consultant
  20. Employee and Welfare Services Officer
…… And a lot more

Some HR professionals have chosen not to work for a company but have preferred establishing their own businesses. They started a business like Manpower Recruitment, Consultancy, HR Training and other services and as a freelancer in HR jobs.



HR as the center of grievance and discipline is labeled as “Highly Reprimanded” Department rather than “Highly Recommended”. It is also tagged as the department of many excuses, such “ we are waiting for the management’s decision”, “ the position is on freeze”, “we need to cost cutting”, and a lot more excuses. But nevertheless, let’s understand that HR Department is the custodian of all processes but always honor the management decision and fairly discussed the employees’ concerns.
With a vast of HR experience in different industries, I could say that every HR of different companies is unique hence also requires a unique yet most effective approach. It depends on how flexible you are as an HR professional. The learnings in handling the Human Resource Management Department are as immeasurable as the challenges that it may bring. Hence, as an HR expert, a mature worker in that profession that is, should have a solid motivation and a love for the job and expect not to be reciprocated with all the goodness and sacrifices done for the sake of doing the job as an HR. After all, it is really a Thankless Job.

Thursday, July 25, 2013

HIKE IN SSS CONTRIBUTION 2013

As mentioned in the last SONA (the 4th one ever ) by the President of the Philippines, Noynoy Aquino held last July 22, 2013, there is a need to increase the SSS contribution to help in the reduction of unfunded liability.

Consequently, if the contribution of the members will increasethe pension scheme will have to be amended too.

The hike which was said to be around 0.6% was approved in principle by the Social Security Commission last March 16, 2013.

The matter is still under study and debate awaiting for further approval and implementation. Will post an update once fully approved.

Wednesday, July 24, 2013

TRAINING NEEDS ANALYSIS

Training Needs Analysis or TNA is often neglected in many companies. Probably because they don’t see its importance. Just as how important the training is, TNA is also a necessary component in order to arrive at a real objective of trainings. We don’t just send out employees to training centers , spend an amount for them just to attend a learning session for nothing. Training should be something that they need in order to do better in their assign jobs. It should be something that will add new skills, a new acquisition of right behavior and attitude towards the success of the department moreso of the organization and it should be something that would improve their performance to the next level.
So how do we know that an employee needs training? It is through the conduct of Training Needs Analysis. TNA produces a list of skills needed in order to perform the job well. It is filling-in the skills and the knowledge gap in order to resolve deficiencies in performance. It is also used in order to prepare the employees to new technologies and approaches in businesses. Moreover, it is also used in order to identify or pinpoint the right training for the staff.

How do we conduct TNA? The process of Training Needs Analysis covers the following:

·         Business goals
·         Job analysis
·         Analyzing cost and budget available



The means or Instruments used in conducting the TNA:

·         Through the feedback portion at the end of the Performance Evaluation – some HR department incorporates TNA in the conduct of the Performance Evaluation, which is just fit and timely. At the time of analyzing ones performance the supervisor and the rate themselves can easily identify the gap in performance and the gap in skills and knowledge that the rate possess and still needs to develop.
·         Through a separate survey form – which is quite easy to implement but the help of the line managers of course.
·         Through online survey – some uses these techniques in order to get quicker results. However, it is applicable to those who have computers.



Monday, July 22, 2013

AWOL - HOW TO DEAL WITH IT?


Two cents for this reality: Every HR practitioner has faced this same problem with employees having the series of absences for long period without any notification given to the HR Department and to the department where he belongs.
The emerging question here is : Can we just delete him from the roster? Or can we just stop his services? Or worst, Can we just terminate him?
The answer is “Yes”, but after doing all the required legal steps. There might be a good reason why they’re gone without asking the necessary permission.
Dismissing an employee because of AWOL  is not just a simple process.
Steps to follow:
1.       Always give the benefit of the doubt. If they didn’t arrive within an hour try to ask their close friend/colleagues. If they can’t you any information, make a move to call the staff’s relatives/family. In cases like , the employee is living independently and just boarding , try to call the landlady or landlord which may be seen from his personnel data information sheet. Give a deadline for a response when you leave a message for the concerned employee. Do not forget to get the name of the person you have talked with. Take note of the moves you have taken and file in the Personnel 201 for the record and documentation purposes.
2.       After trying hard to contact the AWOL employees, you still haven’t got any idea on his whereabouts, it’s about time to send him an AWOL letter. It should show some concern and benefit of the doubt plus the explanation that if you haven’t received any response within 3 days upon receipt of the letter, then the corresponding disciplinary procedure which may lead to termination might be imposed. The letter should advise him to report within 3 days upon receipt of the letter or contact the HR Department for any information.
3.       Again, if you don not get a response, send him the second AWOL letter or a follow-up letter. This time, the content of the letter must be firmer, reiterating that they must contact the HR Department for whatever reason they may have otherwise the matter will be of more grievous offense and will be forwarded to further disciplinary action including dismissal.
4.       If no response again, a third letter for disciplinary proceedings may be sent through. Remind them of their rights and attach a copy of the related disciplinary policy. Be clear and explain that if they won’t contact the HR Department, the hearing will go on as scheduled and a decision will be made therein based on gathered facts. Disciplinary action may lead to Termination.
5.       In case of failure of the employee  to attend the hearing, the decision may be made. Send him a letter confirming the result of the hearing and do not forget to give him the right to appeal.
IF THE AWOL EMPLOYEE MADE CONTACT
In case that at at any stage in the above process, the concerned employee does respond and make contact,  the unauthorized absence may be converted to misconduct. Go through the applicable disciplinary procedure unless there is a good reason not to and that an appropriate evidence has been presented to support their reason. Example is a serious illness with a doctor’s advice.
DELIVERY METHODS OF THE LETTERS OF AWOL
To make sure that the letters you are sending are trackable which is very important for an evidence, send it via walk-in delivery, postage with stamp (registered mail), special delivery and first class mail.

Saturday, July 20, 2013

RECRUITMENT TIPS

RECRUITMENT TIPS

Architects and Engineers are only two of the hardest to fill-in jobs in the country. Most of these professionals prefer going abroad basically because of higher perks they would receive in another country. It has always been a challenge to get employed as a Talent Acquisition or Recruitment Officer of this kind of industries. It is in these specialized industries that ones resourcefulness in finding the most fit candidates gets tested and proven.
Aside from being totally resourceful, strong selling and negotiation skills  are also a factor. Recruiting for the company is like selling its good image and the opportunities it may offer to the candidate. Learning the art of building relationships which start with being more open in communication and being friendly makes the company the employer of their choice, sometimes.
With the abundance of job engines, networks and tools , it makes the job of the recruiter easier. But it depends on how effectively the recruiter uses it. The recruiter should have the mentality of a hunter. Meaning to say, to be a hunter is not just to simply log in - on jobstreet.com or monster.com and keep on searching ‘till noon. The recruiter does not stay passive , he/she should be active in head hunting.  A recruiter is someone who calls, uses social media to contact the possible candidate, and builds a network among the applicants in order to find the most qualified one. A good recruiter does not only search for applicants the whole day but to look at how these candidates could fit into the organization even though there is no available position at the moment is more valuable.
A Recruitment Officer/Manager could catch more bees with honey than they can with vinegar. In other words, to attract more applicants, even for a very hard to fill-in positions, one must be approachable and personable. Answer phone calls and inquiries as much as you can, contact them via E-mails, or let them follow-up the status of their application and most important of all,give an honest answer and feedback. That is always a consistent rule, do not give false hopes but answer in a very polite manner with whole honesty. No one goes astray with being honest and sincere.



SUGGESTED RECRUITMENT TOOLS

  • Employee Referral Program – This is one of the best HR Practices wherein existing employees can refer their former colleagues, friends and classmates for the vacant post. When the referred candidate becomes regularized, then the one who referred will get a Referral Reward or an allowance. In some companies, they give a 10,000 reward for the most hard to fill-in post; then 8,000 to the next; 5,000 and so on. It is very important that a course plan of actions is built before its implementation in order to set the doable direction .Let’s say, is there any budget for the reward? What are the guidelines and mechanics? It is necessary to understand how the team operates and then, plan accordingly.
  • Extend the Referral Program to external sources such as your networks, buddies, seminar classmates, etc. Have an unlimited sources to have a variety of applicants to choose from. Give them rewards, too.
  • Put a notice on the information board so that the whole organization could know the latest vacancies.
  • Pull manpower from other companies in the same industry. Pirating is the term for it. This practice is unethical for some but that’s the trend now especially when it comes to scarcity of resources.