Two cents for this reality: Every HR practitioner
has faced this same problem with employees having the series of absences for
long period without any notification given to the HR Department and to the
department where he belongs.
The emerging question here is : Can we just
delete him from the roster? Or can we just stop his services? Or worst, Can we
just terminate him?
The answer is “Yes”, but after doing all
the required legal steps. There might be a good reason why they’re gone without
asking the necessary permission.
Dismissing an employee because of AWOL is not just a simple process.
Steps
to follow:
1.
Always give the benefit of the
doubt. If they didn’t arrive within an hour try to ask their close friend/colleagues.
If they can’t you any information, make a move to call the staff’s relatives/family.
In cases like , the employee is living independently and just boarding , try to
call the landlady or landlord which may be seen from his personnel data
information sheet. Give a deadline for a response when you leave a message for
the concerned employee. Do not forget to get the name of the person you have
talked with. Take note of the moves you
have taken and file in the Personnel 201 for the record and documentation purposes.
2.
After trying hard to contact the
AWOL employees, you still haven’t got any idea on his whereabouts, it’s about
time to send him an AWOL letter. It should show some concern and benefit of the
doubt plus the explanation that if you haven’t received any response within 3
days upon receipt of the letter, then the corresponding disciplinary procedure
which may lead to termination might be imposed. The letter should advise him to
report within 3 days upon receipt of the letter or contact the HR Department
for any information.
3.
Again, if you don not get a
response, send him the second AWOL
letter or a follow-up letter. This time, the content of the letter must
be firmer, reiterating that they must contact the HR Department for whatever
reason they may have otherwise the matter will be of more grievous offense and
will be forwarded to further disciplinary action including dismissal.
4.
If no response again, a third
letter for disciplinary proceedings may be sent through. Remind them of their
rights and attach a copy of the related disciplinary policy. Be clear and
explain that if they won’t contact the HR Department, the hearing will go on as
scheduled and a decision will be made therein based on gathered facts. Disciplinary
action may lead to Termination.
5.
In case of failure of the
employee to attend the hearing, the
decision may be made. Send him a letter confirming the result of the hearing
and do not forget to give him the right to appeal.
IF
THE AWOL EMPLOYEE MADE CONTACT
In case that at at any stage
in the above process, the concerned employee does respond and make
contact, the unauthorized absence may be
converted to misconduct. Go through the applicable disciplinary procedure
unless there is a good reason not to and that an appropriate evidence has been
presented to support their reason. Example is a serious illness with a doctor’s
advice.
DELIVERY
METHODS OF THE LETTERS OF AWOL
To make sure that the
letters you are sending are trackable which is very important for an evidence,
send it via walk-in delivery, postage with stamp (registered mail), special delivery
and first class mail.